Key Points:

  • A United Airlines Boeing 737-900ER, registration code N75425, was hit by an American Airlines service cart at Chicago's O'Hare Airport on August 26, 2023.

  • The collision was caught on security camera, showing the service cart making a sharp right turn before ramming into the right side of the aircraft's nose.

  • While there were no serious injuries, the incident caused significant damage to both the aircraft and the service cart.

United Airlines Boeing 737 Suffers Collision at Chicago's Terminal 5

CHICAGO — An incident involving a collision between a United Airlines Boeing 737-900ER and an American Airlines service cart has been reported at Chicago's O'Hare International Airport. The event occurred on Saturday, August 26, 2023, shortly before 7 PM. The 15-year-old Boeing 737 had just landed from Punta Cana and was parked at Terminal 5’s gate M37 when the accident occurred.

The moment of impact was captured on a security camera and shared online by the user @xJonNYC. The footage reveals a service cart from American Airlines initially driving along the side of the terminal before making a sudden right turn. It then collides with the right side of the Boeing 737's nose, causing the plane to visibly "bounce" upon impact.

The collision inflicted substantial material damage on both the aircraft and the service cart, but fortunately, no one was severely injured. Details regarding the cause of the accident or any repercussions for the individuals involved are yet to be disclosed.

According to the video evidence, the aircraft seemed to absorb the collision's impact, bouncing slightly when hit, highlighting the serious nature of the collision. While no passengers or staff sustained serious injuries, the material damage to both the aircraft and the cart is notable and likely to result in an internal investigation.


This incident adds to concerns about ground safety measures at airports, given the potential for more serious outcomes. As of now, no official statements have been issued by either United Airlines or American Airlines regarding the incident. The event also raises questions about the effectiveness of current safety protocols in place, especially considering that the collision occurred in a high-traffic area like Terminal 5 at O'Hare International Airport.